Last updated: June 29, 2026
Terms of Service
These Terms of Service describe how customers may use the ARC Store English storefront and place orders for ARC Raiders digital services and in-game item delivery.
1. Storefront scope
ARC Store is an independent marketplace for ARC Raiders catalog services, item delivery, progression support, and custom order requests.
ARC Store is not affiliated with, endorsed by, or sponsored by Embark Studios or any official ARC Raiders publisher or platform holder.
2. Orders
Customers are responsible for selecting the correct catalog option and providing accurate contact and in-game delivery details.
If an order requires clarification, a support manager may contact the customer before delivery starts.
Order handling may include availability checks, confirmation of selected variants, timing coordination, and a delivery sequence agreed through the customer contact channel.
3. Payments
Payment methods, currencies, fees, and checkout providers may differ between the Russian storefront and the English storefront.
An order is processed only after the payment provider confirms payment or after support confirms an agreed custom payment flow.
If payment status is delayed, support may ask for the checkout email, payment reference, provider screenshot, or other non-sensitive confirmation details needed to locate the transaction.
4. Delivery
Delivery timing depends on item availability, server status, customer response time, and game-side limitations.
Customers must not provide false account data or request actions that violate platform, payment, or security rules.
Customers remain responsible for following delivery instructions, keeping communication available during the agreed delivery window, and confirming that selected catalog options match the intended order.
5. Prohibited items
ARC Store does not sell physical goods, regulated goods, financial products, gambling products, adult services, official game accounts, stolen accounts, compromised credentials, cheats, bots, exploits, malware, or hacking software.
Support may refuse custom requests that fall outside ARC Raiders digital catalog services, create payment-provider risk, or require unsafe account access.
6. Changes
ARC Store may update these terms when the catalog, payment setup, or storefront domain changes. The current version is published on this page.