Contact ARC Store

Contact support for order questions, delivery details, refund reviews, payment issues, and custom ARC Raiders requests.

Working hours and delivery

We work almost around the clock. Main working hours: daily from 10:00 to 02:00 Moscow time (UTC+3). Delivery starts from 15 minutes and can take 1–2 hours. Advance preparation is available by arrangement.

Delivery details

Telegram support

Fastest support channel for active orders and pre-order questions.

@Arcstore13

Email

Use email for legal, privacy, and payment-provider communication.

evegniy.barov@vk.com

Legal information

Sole proprietor

Evgeny Alekseevich Barov

Taxpayer ID (INN)

165034797000

State registration number (OGRNIP)

326169000079011

Business address

423826, Chulman Ave. 134, Apt. 147, Naberezhnye Chelny, Republic of Tatarstan, Russia

Business activity codes (OKVED)

OKVED code 47.91.2 - Retail trade conducted directly via the Internet information and telecommunications network

  • OKVED code 62.01 - Computer programming activities
  • OKVED code 62.02 - Computer consultancy activities and work in the field of computer technologies
  • OKVED code 62.09 - Other information technology and computer service activities

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