Privacy Policy

We may collect contact details, order details, payment status, support messages, in-game delivery information, and technical data needed to operate the storefront.

Payment card data is processed by payment providers and is not intended to be stored by ARC Store.

Technical data may include browser information, error logs, approximate request metadata, security signals, and analytics events used to operate checkout and improve catalog pages.

Information is used to process orders, provide support, prevent fraud, maintain security, improve the catalog, and meet applicable accounting or legal requirements.

Payment status information is used to match checkout attempts with orders, handle duplicate-payment checks, review disputes, and confirm whether delivery may start.

Information may be shared with payment processors, hosting providers, analytics tools, support tools, or authorities when required by law.

Order and support data is kept only as long as needed for operations, security, accounting, dispute handling, or legal obligations.

Customers may contact support to request access, correction, or deletion where applicable.

Some records may be retained when required for fraud prevention, payment-provider disputes, accounting, legal compliance, or security investigation.